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Last updated: 19th July 2016
Why does this policy exist?
We, Amersham Designs (trading division of Amersham Blinds Ltd), are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions, and any other policies referred to herein or therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By accessing our website, or by accepting this policy when placing an order or creating an account, and/or by your continued use of the site (amershamdesigns.co.uk), you agree to be bound by this policy as updated from time to time.
What if I don’t agree with this Policy?
What does this Policy tell me about?
- Who we are
- Your rights to access and/or amend data held and opt out of consenting to uses of your data
- What data we collect
- What we do with this data
- Where we store this data
- How long we store your data for
- Steps taken to keep data safe
- Our right to amend our policy
- Special rules on children and data
1. Who is Amersham Designs?
This website is an online retail division of Amersham Blinds Ltd (“Us/We/Our”).
Our registered company number is 6377414 and our registered office is at 22 Wycombe End, Beaconsfield, Buckinghamshire. HP9 1NB.
We are VAT registered, with number 916054537.
We offer varied services, and we trade under the two names of Amersham Blinds Ltd and its division Amersham Designs.
We, Amersham Blinds Ltd, are the owner and operator of this website and, for the purposes of the Data Protection Act 1998 (as amended), we are the data controller, maintaining a data controller registration with the Information Commissioner.
2. What are my rights to access and amend the personal data Amersham Designs holds on me?
(a) Accessing the data we hold on you
If you want to know what data we hold on you, you have a legal right to obtain this information from us. You can make a Subject Access Request at any time, in writing, by following this simple process. By law, we have up to 40 days to respond to you and reserve the right to make a small charge for this service.
To make a Subject Access Request please write to us enclosing a photocopy of a photographic ID (e.g., passport or driving license) and utility bill (to provide proof of your address). This is to ensure we only send your data to you, or a third party that you expressly authorize in writing to deal with for you.
(b) Amending/correcting the data we hold on you
If you want to amend the data, we hold that’s also very easy to do. We want to make sure we have everything right so please simply contact us at firstname.lastname@example.org to make any amendments to our records.
(c) Changing your consent and opting out
It’s ok to change your mind about what data you are allowing us to keep and what you don’t want us to keep. You can amend your settings through your account at any time, or contact our Support team.
We have to advise you however, that opting out of some data processing/storage will result in a loss of functionality of the sites and a reduced user experience.
3. What information does Amersham Designs collect about me?
We may collect and process different types of information about you. Some of this data is considered to be Personal Data (that means you can be identified by it including Sensitive Personal Data) and Anonymous Data (that is data that you cannot be identified from).
(a) Information we collect when you place an order/create an account
We will collect your personal details including but not limited to your real name, user name, address, telephone, email address and any other information you submit when you create a profile and sign up to our Services.
(b) Data we collect in respect of customer service and support
If you contact customer support, we will keep any information you provide to us including records of correspondence. If you provide feedback to us, or take part in any customer survey, or participate in competitions we, we will keep any information you provide. When you call our customer services we may record calls for the purpose of continued customer services improvement.
(c) Information we collect when you sign up to our newsletter
When you sign up to receive our newsletter only, without creating an account or placing an order, we will collect your name and contact details including emails. To stop receiving our newsletter please follow the unsubscribe links from our newsletter emails or contact us at email@example.com
4A. Can Amersham Designs summarize what you use my information for?
We process data we collect from you for the following core purposes:
To administer your user account with us (including notifying you of any order updates, announcements, account updates, special offers or services);
To fulfil any orders that you place on our site;
To process orders and take payments;
To monitor fraud prevention;
To help us improve the structure, layout and usability of the Services;
To allow you to participate in any interactive features of the Services from time to time;
To help personalize your repeat visits to and usage of the Services;
To provide you with information on products or services or news and offers that you request from us (see below under 'Marketing' for more information);
To answer any questions, you may raise or respond to any comments you may send to us;
To notify you about changes to our service or the functionality of the Site;
To carry out market analysis and research;
To ensure that you are complying with the terms and conditions of use and to comply with our statutory and regulatory obligations;
How does Amersham Designs use my non-personal information?
We use aggregate information about our users and non-personal information that we collect to improve the design, functionality, and content of our Website and to allow us to personalize your experience with our Website and offerings. We use this information (1) to provide, maintain, personalize, protect, improve, and develop our products, programs, and services and to operate our business; (2) to analyze usage and performance of our Website (including to perform ad tracking and website or mobile application analytics); and (3) for us and our affiliates, business partners, and selected third parties to offer you products, programs, or services.
4B. What about sharing my information with others?
(a) When we disclose your information to third parties and why.
Legal disclosures: We may be required by law e.g. through potential or actual litigation, court order, public or governmental authorities, or rules and regulations within or out with your country of residence to disclose all or part of your information to third parties. We may also deem it necessary to make such a disclosure in the event of an issue of national security, law enforcement or other such similar situations as we deem necessary including, for example, allegations of alleged infringement of copyright, trade marks or other third parties’ rights by users.
Third Party Service Providers: We share your personal information with third party service providers in order to provide the Services to you including third parties who assist us with information processing, credit and payment processing, fulfilment of your order, managing and hosting data, conducting consumer research or satisfaction surveys. These disclosures relate to providing our Services, improving our Services and delivering targeted advertising to you. We do not provide your contact details to third parties for direct marketing by them to you without your express consent.
Change of ownership of the business: As we continue to develop our business, we might sell or buy assets. In such transactions, the information we have collected about you will generally be one of the transferred business assets. Also in the unlikely event that we, or our assets are purchased, your information will also be one of the transferred assets. We may share information about you with:
Other companies in the same corporate group as us;
A buyer or prospective buyer of our business;
Our professional advisers, such as our lawyers, where it is necessary for them to advise;
Other persons if we are under a duty to disclose or share your information in order to comply with any legal obligation.
Business partners: When you register or make purchases on our Website or click-through our advertisements offered on third-party websites or applications, we may share your personal information with the businesses with which we collaborate to offer you the applicable products, services, or any advertisements. When you elect to engage in a particular merchant’s offer or program, you authorize us to provide your email address and other information to that merchant.
Aggregated or non-personal information. We may share your non-personal information we collect under any of the above circumstances. We may also share it with other companies and third parties to develop and deliver targeted advertising on our Website and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine non-personal information we collect with additional non-personal information collected from other sources.
5. What about marketing by Amersham Designs or third parties?
(a) When we market to you directly about our products and services
We may share your information with our group companies to develop and deliver targeted advertising to you of our group companies’ products and services, or to help us to prepare marketing reports. We may send you information about products and services, news and offers, and selected third party products and services that we think may be of interest to you. We may do this by contacting you through your email address or mobile phone number that you have provided. Any communication received from us, as consented to by you, will clearly state that it is being sent by us. You have the option to opt-out of our marketing communications at any time (see below).
(b) Opting Out of Marketing
If you change your mind about the marketing consent you have granted to us, you can amend your preferences by emailing our customer services team.
6. Where do you store my data?
Your data is stored at our head office in the UK.
7. How long do you keep my data for?
Generally speaking, we only store data for as long as it is necessary to provide our products and services to you, and whilst you maintain an account with us. We may be required to keep records of your purchases for a number of years depending on various laws and regulations but rest assured we will not keep it for any longer than is necessary.
8. Does Amersham Designs keep my data securely?
9. Can Amersham Designs change this policy at any time?
10. LINKS TO OTHER THIRD PARTY WEBSITES
Our websites, apps, and promotional materials, may, from time to time, contain links to and from the websites of our third party networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
11. ADDITIONAL PRIVACY PROTECTIONS FOR CHILDREN USING THE INTERNET
We do not solicit or target persons younger than legal age for collection of information online. Our Site does not permit children under the age of 18 to become users and we do not accept any information from children. By submitting information to us you represent that you are over the age of 18. We encourage minors to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet. We encourage parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children. We support the development of technologies that help parents to control the collection and use of personal information from children who use online services in their households.
13. GOVERNING LAW